Introduction
Bled.net respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how it is protected, and what rights you have regarding your personal data when using Bled.net and related services.
By using Bled.net, you acknowledge the practices described in this Privacy Policy.
Data Controller
Bled.net
Email: Email
Bled, Slovenia
For any questions regarding privacy, personal data, or GDPR-related requests, please contact us using the address above.
Information We Collect
Depending on how you interact with the website, we may collect the following information:
Information You Provide
- Full name
- Email address
- Telephone number
- Country of residence
- Reservation dates
- Number of guests
- Accommodation preferences
- Inquiry details
- Event registration information
- Newsletter subscriptions
- Any information voluntarily submitted through forms
Information Collected Automatically
When visiting Bled.net, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Language settings
- Referring website
- Pages visited
- Visit duration
- Session information
This information helps us improve website functionality, security, and user experience.
How We Use Your Information
We process personal data for the following purposes:
Reservation Assistance
To process accommodation inquiries, reservation requests, and travel-related communications.
Customer Support
To respond to questions, requests, and feedback submitted through the website.
Travel Services
To facilitate bookings, event registrations, guided experiences, virtual tours, and other services offered through the platform.
Website Improvements
To understand visitor behavior and improve content, navigation, performance, and usability.
Security and Fraud Prevention
To protect the website, users, and business operations from abuse, fraud, unauthorized access, and malicious activity.
Legal Compliance
To comply with applicable legal, accounting, taxation, and regulatory obligations.
Accommodation and Partner Inquiries
When you submit an accommodation inquiry or reservation request through Bled.net, your information may be shared with the relevant accommodation provider, activity organizer, guide, or service partner solely for the purpose of processing your request.
We only share information necessary to facilitate the requested service.
Third-Party Booking Platforms
Some accommodation and activity reservations may be completed through third-party platforms.
When you follow external booking links, your relationship becomes subject to the privacy policy and terms of that provider.
Examples may include:
- Booking platforms
- Activity providers
- Event organizers
- Transportation providers
We encourage users to review the privacy policies of third-party services before providing personal information.
Affiliate Links
Bled.net may participate in affiliate programs with selected travel partners.
When you click affiliate links and complete a reservation or purchase, tracking technologies may be used to attribute commissions.
Affiliate tracking does not increase the price paid by the visitor.
Payments
Payments may be processed through third-party payment providers.
Bled.net does not store full payment card information.
We may retain:
- Payment status
- Transaction references
- Reservation identifiers
- Invoice information
for accounting, support, and dispute resolution purposes.
Newsletter Communications
If you subscribe to our newsletter, we may collect:
- Name
- Email address
- Subscription date
- Consent records
You may unsubscribe at any time using the unsubscribe link included in each newsletter or by contacting us directly.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.
Retention periods may vary depending on:
- Reservation records
- Payment records
- Accounting requirements
- Legal obligations
- Dispute resolution requirements
Where appropriate, information may be anonymized or securely deleted.
Data Security
We implement appropriate technical and organizational measures to protect personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Destruction
- Misuse
While no internet-based system can guarantee absolute security, we continuously work to protect the information entrusted to us.
Cookies and Analytics
Bled.net uses cookies and similar technologies to:
- Maintain website functionality
- Remember preferences
- Improve performance
- Measure website usage
- Support affiliate tracking
- Enhance user experience
Further information is available in our Cookie Policy.
GDPR Rights
If you are located within the European Economic Area (EEA), you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where applicable
Requests may be submitted to:
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect legal, operational, or service-related changes.
The latest version will always be available on this page.
Continued use of the website following updates constitutes acceptance of the revised policy.
Contact
For privacy-related questions, data requests, or GDPR inquiries:
Bled.net Bled, Slovenia